FAQ
Frequently Asked Questions
General Information
A1: SafeDriveTo provides a wide range of transportation services in Paris, including airport transfers, private car services, city tours, and customized transportation solutions for both individuals and groups.
A2: You can book a ride through our website, by calling our customer service hotline, or by using our mobile app. Simply provide your pickup and drop-off locations, select your service type, and choose your preferred vehicle.
A3: Yes, all our drivers are fully licensed, insured, and have undergone extensive background checks and training to ensure the highest levels of safety and professionalism.
A4: Our fleet includes a variety of vehicles to meet your needs, including luxury sedans, SUVs, minivans, and coaches. Each vehicle is regularly maintained and equipped with modern amenities for your comfort.
A5: Absolutely. We offer child seats for different age groups. Please specify your child seat requirement when making your booking.
A6: Cancellations made at least 24 hours before the scheduled pickup time are free of charge. Cancellations made less than 24 hours before pickup time may incur a fee.
A7: Yes, we provide transportation services to surrounding areas and long-distance journeys upon request. Please contact us for more details and pricing.
A8: We accept various payment methods, including credit cards, debit cards, and mobile payments. Payment can be made online at the time of booking or directly to the driver.
A9: We are committed to your health and safety. Our vehicles are sanitized after each ride, and our drivers wear masks and follow all health guidelines. We also provide hand sanitizer in all our vehicles.
A10: You can reach us through our website’s contact form, by email at info@safedriveto.com, or by calling our customer service hotline available 24/7.
Testimonials
“SafeDriveTo made our Paris visit seamless. Quick booking, friendly drivers, and clean cars. Highly recommend for a stress-free experience!”
Mike Smith –
